Our residential landlord fees and charges (all fees and charges are shown inc VAT)

What we charge you depends a lot on what kind of property you're letting. But here is a breakdown of all our charges to give you an idea of what to expect.

Your local team will talk you through our Terms of Business, the services we offer and what your fees will be.



Letting, renewal and receiving rent: 15%* of rent for the whole time your tenant stays in the property. We'll:

  • Find a tenant
  • Discuss local market conditions
  • Advise on preparing your property for letting
  • Keep you up to date on compliance and health & safety
  • Put up a 'To let' board
  • Market the property and advertise on relevant portals
  • Arrange and accompany viewings
  • Collect and hold the deposit
  • Ask tenants to set up rent payments and pass monies on
  • Make any necessary HMRC deduction
  • Chase late rent payments
  • Discuss renewal or termination with you before the end of the tenancy

* Minimum Fee London Region £1800

* Minimum Fee Other Regions £1200


Short Lets (six months or less):

Letting, renewal and receiving rent: 24% of rent


Minimum Fee all regions: £1000


Letting, renewal, receiving rent and management: 20.4%* of rent for the whole time your tenant stays in the property

  • In addition to the letting, renewal and receiving rent services, well:
  • Deal with day-to-day management including repairs
  • Give utility suppliers meter readings when the tenancy starts and ends
  • Hold a set of keys throughout the tenancy
  • Hold a working fund and make payments
  • Organise the following safety checks: Gas safety record, electrical safety tests, smoke  and carbon monoxide alarms
  • Visit the property at least once a year
  • Provide an emergency out of hours service
  • Manage the end of tenancy process and deposit return

* Minimum Fee all regions: £1200


Short Lets (six months or less):

Letting, renewal, receiving rent and management: 30% of rent


Management-only service


Handover: £600

Fees for the whole time your tenant stays in the property: 7.2%

* Minimum Fee £1800

Vacant management (before you let or between tenancies)

This depends on what you need: a minimum of £120 per month



Pre-letting service (visual check)

£600 plus travel expenses  

Sale of property (including
sales progression)


2.4% of the agreed sale price

Extra optional and non-optional
fees and charges

Fee inc. VAT

Tenancy paperwork (landlords share) £246
Right to rent checks £30 initial per person
£50 follow up (included for our managed clients) per person
Land registry £4.80
Head lease from Land Registry £4.80
Deposit registration £48 per year
Transferring deposit to landlord during tenancy £120
References during tenancy or at renewal £39
Change of ownership set up £120 per property to a maximum charge of £600
Helping with deposit adjudication £120 per hour
Additional HMO or selective licensing application handling £300
Additional HMO or selective licensing annual holding £120
Making an inventory and 'check-in' To a maximum of
£1140. For larger properties (6 bedrooms or more) in exceptional circumstances the charges may be higher, we'll let you know
Inventory arrangement per booking
(included with management service)
£60 per appointment
HMO visits and/or any additional property visits £120 per visit
Quarterly return to HMRC £120 quarterly
Consolidated statement £30 per copy
Arranging works or refurbishment over £1000 14.4% of net cost
Meeting third parties for insurance claims £120 per hour
Tenancy renewal paperwork (landlords share) £120
Cancelling a let before the tenant moves in £350 plus out
of pocket costs
Preparing and serving notices:
Serve Section 13 Notice £50
Serve Section 21 Notice (included with
management service)
Attending court £120 per hour
Attending court (Director) £240 per hour
Interest on unpaid commission or other monies 4% above the base rate
of Barclays Bank PLC
Making a payment outside the UK £30
Making a same day payment in the UK £30

How can we help?


Can we help?

Have a question? Get in touch.

Key contacts

Theresa Wallace

Theresa Wallace

Head of Lettings Customer Relations

One Church Road

+44 (0) 20 8018 7015

+44 (0) 20 8018 7015


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