Spotting fake calls
If a caller asks you to transfer money or give them personal details, first check it’s a genuine request. If you think a call may be a scam, stop, hang up and call 159. This is a secure number that connects you directly to your bank if you think you are being scammed.
Alternatively, within office hours, you can contact your usual Savills representative, or email us at LCS@savills.com telling us your name, property details and a phone number. If you are concerned about a scam please don’t make payment until you’ve spoken to us.
Top tips to help identify a genuine email
Impersonation is when scammers pretend to be from an organisation you will be familiar with. Their emails are very convincing, but they contain fake logos and links or attachments that lead to a fake website. Their aim is to get you to input your email address and password for that organisation giving them access to your account. This enables them to set up email forwarding rules to divert emails and invoices and change bank details so any money you pay goes to the scammer’s account.
They can also impersonate you and send emails to the organisation as if they were you, again to arrange for money to be paid directly to them.
Keeping alert for email scam
If you get an email, even if it appears to come centrally from us or from one of our team, that:
- tells you new bank details to make payments to and or;
- asks for your personal or payment information and or;
- tells you about a rebate or penalty;
Please do not make any payment or provide any of the information asked for – instead contact us as above.
Paying a third party
We can only pay the landlord of the property, please do not ask us to make payment to a third party.