Our tenant fees and charges

We’ve detailed everything below to give you an idea of what to expect.

Tenant fees

Fee excl VAT

Fee inc VAT

Set up (tenant's share) – includes one
tenant reference
£237.50 £285
Additional tenant reference checks £32.50 £39
Guarantor reference checks £32.50 £39
Company reference £60 £72
Deposit Usually equivalent to 6-8 weeks rent
Withdrawing from a tenancy To a minimum of £250 per person To a minimum of £300 per person
Renewal negotiation and paperwork
(paid at renewal)
£100 £120
Change of sharer (includes one
tenant reference)
£329.17 £395
Call out services £50 per hour plus the contractor's invoice £60 per hour plus the contractor's invoice
Last minute cancellation of prearranged visits £50 per visit £60 per visit
Inventory check out (paid at end of tenancy) The charge will vary depending on the size
of the property and whether furnished or
unfurnished – min. £60; max. £485
The charge will vary depending on the size
of the property and whether furnished or
unfurnished – min. £72, max. £582
Last minute cancellation or change to
inventory appointment
£50 £60
Hourly rate (for example, replacing any damaged
or broken items, or returning any fixtures or
fittings to their original position
£50 per hour, plus any replacement costs £60 per hour, plus any replacement costs
Unpaid rent / returned payments £25 per payment unpaid or returned £30 per payment unpaid or returned

 

Interest on any unpaid or late rent at 4 per cent above the Barclays PLC base rate.

Credit cards can be taken for PTAC payments. We'll add 1.9 per cent for American Express payments or 2 per cent for all other credit cards.

 

You’ll also be responsible for all household bills such as gas, electric, water, telecoms, council tax and so on, if you have any questions your local lettings team will be able to help you.

 

How can we help?

 

Can we help?

Can we help? Get in touch.

Key contacts

Theresa Wallace

Theresa Wallace

Head of Lettings Customer Relations

+44 (0) 20 8018 7015

+44 (0) 20 8018 7015

 

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