Current Vacancies

Lettings Saturday Assistant - Esher

Job Description:

To assist the full time Lettings team in running the office by handling email, telephone and walk-in enquiries and carrying out viewings.

To deliver exceptional customer service

Key Responsibilities:

  • Deliver exceptional customer service and applicant and tenant and client care in line with company procedures.
  • Liaise with clients and applicants in a timely and professional manner.
  • Comply with Savills Code of Conduct and Policies.
  • Meet and greet visitors to the office and ensure that they are seated and directed to the correct person/department.
  • Ensure the office looks tidy at all times and that all handouts/property details are replenished.
  • Answer all incoming calls including if necessary negotiator and HOD phones when full time staff are unavailable, and aim to answer within three rings.
  • Ensure office is covered at all times by liaising with the other teams member regarding appointments.
  • To take responsibility for keys when in use and ensure their safe return to the office.
  • Register applicants (phone/walk in/online registrations). Call and email applicants to discuss their requirements and suggest suitable properties.
  • Arrange/organise viewings and pitches in a timely and courteous manner
  • Carry out viewings in line with company procedures. Obtain feedback from applicants to pass on to negotiators.
  • Archive applicants as necessary.
  • Run errands as required to assist in the smooth running of the office.

Candidate Profile:

  • An interest in property and knowledge of the area would be desirable
  • Good working knowledge of standard Microsoft suite.
  • Good organisational and prioritising ability.
  • Good telephone manner
  • Strong communication skills, both verbal and written.
  • Confident in liaising both internally and externally.
  • Initiative and ability to work under pressure.
  • Team player.
  • Maintains a professional manner at all times.
  • Friendly, outgoing, cheerful and enthusiastic to do a high quality job at all times.
  • Presentable.
  • Car owner with full clean UK driving license.

Application Details:

Please apply via e-mail enclosing a CV and your current salary details to:

Charlotte Baylis

Salary details available upon application, commensurate with experience and skills.

You are also invited to complete the following: Equal Opportunities Monitoring Information Form

The Company is an Equal Opportunities Employer. View our Equality and Diversity Policy.



Key contacts

Charlotte Baylis

Charlotte Baylis

Head of Lettings
Residential Lettings

Savills Esher

+44 (0) 1372 461 907

+44 (0) 1372 461 907