Current Vacancies

CRM Database Executive - Finsbury Circus

Job Description:

An excellent opportunity exists for a client database executive to assist the residential business in driving business through the use of high quality data. The main objective of the role is to work with the B2C marketing teams and segment contact data for all their direct marketing campaigns and to put in place a data management plan for the residential CRM system and work with the business to implement the plan. The Database Management team is well respected in the business and sits within the wider CRM and Data team. We are looking for an experienced database executive who has a real passion for data, how it can be used to drive growth and client satisfaction, as well as its accuracy.

Key Responsibilities:

  • Produce cleansed mailing lists off the CRM system for marketing campaigns
  • Monitor and track what information gets sent to our contacts and when
  • Develop and implement a data management plan. This will include identifying and changing processes to ensure better structures are in place for on-going maintenance of data.
  • Produce data quality reports & maintain a league table on best/worst performing offices/users
  • Monitor quality of data input & identify key areas for improvement
  • Cleansing incorrect data on residential CRM system
  • Contact & Company de-duplication – both ad hoc and as part of larger data cleansing exercises
  • Promote data quality best practice within the business
  • Ensure data is held and processed in compliance with the Data Protection Act & GDPR
  • Main point of contact for data management for the residential business
  • Other data related duties in relation to the Reapit database.

Candidate Profile:

  • Experience of developing and implementing data management plan
  • Highly numerate, strong analytical and problem solving skills, excellent attention to detail is essential
  • Highly organised and efficient, able to work effectively under pressure and to prioritise and meet deadlines
  • Excellent communication skills, with the ability to express complex technical concepts in a simple manner
  • SQL and Excel knowledge and experience essential 
  • CRM database, and particularly Reapit database experience advantageous
  • Ability to build strong relationships across business

Application Details:

Please apply via e-mail enclosing a CV and your current salary details to:

Wahid Choudhury
WChoudhury@savills.com

Salary details available upon application, commensurate with experience and skills.

You are also invited to complete the following: Equal Opportunities Monitoring Information Form

The Company is an Equal Opportunities Employer. View our Equality and Diversity Policy.

RECRUITMENT AGENCIES NEED NOT APPLY 

 
 

Key contacts

Wahid Choudhury

Wahid Choudhury

Senior CRM Database Executive
CRM & Data Management

Savills Finsbury Circus House

+44 (0) 20 7330 8446

+44 (0) 20 7330 8446