Current Vacancies

Banking & Client Systems Credit Control Clerk - Manchester

Job Description:

The individual who carries out the role of Banking & Client Systems clerk will be strong and self motivated with excellent organisational and communication skills

They will be meticulous with a keen attention to detail & will strive to continuously improve systems and processes.

The individual will be experienced in high level volumes of receipt coding, processing income received and will have a good knowledge of spreadsheets; being competent in Excel.

The individual will have the responsibility to manage their own portfolio under which a high volume of calls are required

Individual should have the ability to work well as part of a team as well as unsupervised & will need the ability to work well under pressure.

Key Responsibilities:

  • Daily Banking – Savills Cashfac processing of online receipts and Cheques
  • Ensure all Savills daily banking exceptions are matched and interfaced
  • Savills Cashfac to system composite transfers
  • Daily Banking of Client Systems
  • Bank statement tick off for all Client System bank accounts
  • Assist with bank reconciliation items
  • Remove & process instructions for the Main Suspense account & chasing internally & externally on any outstanding items
  • Maintain and identify Client System Suspense Ledger values to be allocated 
  • Adhering to Savills & Clients Credit Control Policy
  • Monitoring and driving down internal KPI’s
  • Reducing Client Systems current outstanding debtors balance
  • Regular reviews of Client System Team’s Credit Control ledgers with TL
  • Issue copy invoices and tax receipts on all Client Systems
  • Chasing payment using the telephone, email, fax and mail (high volume)
  • Dealing with and resolving Tenant queries
  • Dealing with and resolving cash allocation queries
  • Issuing Client System statements and reminder letters
  • Provide information for/ Assist with the instructing of debt collection agencies etc
  • Recommending remedy/action on recovery of problem tenant debts
  • Assisting in the reconciliation of problem accounts
  • Management of query resolution, chasing colleagues where required
  • Monitor and report on Client System aged debtors reports weekly or as required
  • Develop and maintain active communication both within the Treasury team and other internal departments
  • Work closely with Banking & Client System Team Leader regarding the ongoing management of current systems & portfolios.

Candidate Profile:

  • Maintain any qualifications required for your role
  • Maintain membership of any required professional bodies
  • Strong Organisational Skills
  • Strong Time Management Skills
  • Analytical skills
  • Ability to manage conflict
  • Knowledge of business processes and procedures
  • Self motivated
  • Proven experience within a high volume transactional department
  • Experience in Property Services market is desirable but not necessarily essential.

Application Details:

Please apply via e-mail enclosing a CV and your current salary details to:

Louise Ashley

Salary details available upon application, commensurate with experience and skills.

You are also invited to complete the following: Equal Opportunities Monitoring Information Form

The Company is an Equal Opportunities Employer. View our Equality and Diversity Policy.



Key contacts

Louise Ashley

Louise Ashley

HR Business Partner

Savills Margaret Street

+44 (0) 207 877 4532

+44 (0) 207 877 4532